4G LTE
EMERGING TRENDS
IP CONVERGENCE & IMS
TECHNOLOGY FOR BUSINESS
UMTS/HSPA+
WIRELESS LANDSCAPE
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The sales role within operators is changing from a single-point-of-contact, ‘widget’-based approach to a much more consultative approach, working with different roles within a company to propose a relevant, customer-specific solution. This can be a difficult transition for those accustomed to the traditional approach. It mean making new contacts within different organizations (inside and outside of telecom/IT), and perhaps at different levels. The consultative sell also means understanding more about the customer’s business, to be able to propose relevant solutions. The World of the Enterprise is designed to help those in such roles become familiar with the world of larger businesses, providing a big picture of the enterprise organization and processes that will help them make this transition.
Learning Objectives
After completing this course, the student will be able to: • List and describe several technology trends impacting businesses • List key C-level roles that might be present within a company and describe their function • Describe how an IT department is organized to provide information services to the enterprise • Explain a typical process by which IT implements new solutions • Define common business acronyms such as ERP and BI • Illustrate the felt needs of a typical IT organization
Intended Audience
This course is intended for anyone seeking a basic overview of how large businesses are organized and approach communications-related projects.
Course Length
4 hours
Course Outlines / Knowledge Knuggets
1. Enterprise Organization 1.1. Trends changing business 1.2. Typical organization 1.3. Lines of Business (LOBs) 2. C-Level Roles and Responsibilities 2.1. CEO 2.2. COO 2.3. CFO 2.4. CTO 2.5. CIO 2.6. CMO 3. The IT Organization 3.1. 3D view of IT 3.2. IT overview 3.3. IT Org structure 3.4. Application development 3.5. Infrastructure 3.6. Operations 3.7. Shared services 3.8. Exercise 4. IT Operations 4.1. IT Project Lifecycle 4.2. IT Operational Model 4.2.1. Plan 4.2.1.1. Enterprise Resource Planning (ERP) 4.2.1.2. Business Process Management (BPM) 4.2.1.3. Business Intelligence (BI) 4.2.1.4. Mobile Device Management 4.2.2. Build 4.2.3. Run 4.3. IT Processes 4.4. Managing the Business 4.4.1. Key Performance Indicators 4.4.2. Considerations 5. Summary
------------------------------------WHY CUSTOMERS LOVE OUR ELEARNING:
- Self-paced, animated, and interactive- $150/each course for 6 month license- Immediate online access upon purchase- Flexible way to take training at any hour- Online training transcript available