4G LTE
EMERGING TRENDS
IP CONVERGENCE & IMS
TECHNOLOGY FOR BUSINESS
UMTS/HSPA+
WIRELESS LANDSCAPE
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As communications networks converge upon the Internet Protocol (IP), devices continue to expand their capabilities, wireless networks are becoming faster and more sophisticated, and newer services such as instant messaging and collaboration are augmenting (and replacing) traditional services such as voice and email communications. The world of Unified Communications and Collaboration (UCC or UC&C) seeks to bind some of these elements together to create a communications ecosystem that is more convenient, simpler to operate, and easier to manage. Businesses are formulating and executing their UCC strategies and seeing results. At the same time, the IP Multimedia Subsystem (IMS) platform is gaining momentum as a standardized framework for providing IP-based services. This learning solution explores the world of UCC, covering a variety of UCC concepts and approaches, and introduces IMS and how IMS might work together with wireless and wireline technologies to provide UCC solutions for businesses.
Learning Objectives
After completing this course, the student will be able to: • Clearly define Unified Communications and Collaborations (UCC) • List several services that typically fall under the UCC umbrella and describe their operation at a high level • Sketch a general UCC architecture, and describe the function of the UCC Engine, Mobility Servers, and Presence • List several providers of UCC solutions and name and briefly describe their UCC solutions • Describe the vision of Mobile UCC and the components required to make it a reality • Explain how existing UCC solutions can be extended through mobility • Clearly define the IP Multimedia Subsystem (IMS) • Sketch a high-level IMS architecture and describe the roles of the Application Servers, Session Controllers, and service enablers • Clearly define Quality of Service (QoS), why it is important, and how it is supported in IMS • Describe how IMS is well-suited for implementing some UCC solutions • Compare an IMS-based UCC approach to a non-IMS based approach
Intended Audience
This course is intended for account managers involved with Enterprise Sales.
Course Length
1/2 Day
Course Outlines / Knowledge Knuggets
1. UCC Defined 1.1. Perspectives on UCC 1.2. UCC defined 1.3. UCC and the Enterprise 1.4. UCC trends 1.5. Why now? 2. UCC Services 2.1. Voice 2.2. Messaging/unified messaging 2.3. Conferencing 2.4. Instant messaging/chat 2.5. Presence/location 2.6. Collaboration 2.7. UC-enabled business processes 2.8. Example: Contact center 3. UCC Components 3.1. UCC options 3.2. UCC components 3.2.1. IP-PBX/UCC manager 3.2.2. Application servers 3.2.3. IP phones 3.2.4. UCC clients 3.3. Mobile UC 4. UCC and IMS 4.1. IMS defined 4.2. Quality of Service (QoS) 4.3. VoLTE and RCS 4.4. IMS and UCC 5. Moving Forward
------------------------------------WHY CUSTOMERS LOVE OUR ELEARNING:
- Self-paced, animated, and interactive- $150/each course for 6 month license- Immediate online access upon purchase- Flexible way to take training at any hour- Online training transcript available